Home remodelers are aplenty in Central Texas, but unfortunately, not all of them are quality companies. You've most likely read or heard some horror stories of kitchen remodels gone wrong, roof replacement resulting in leaks, window replacement left looking terrible, and more. Avoid becoming one of those stories!
HOW TO HIRE A RELIABLE CONTRACTOR
1. While it's seemingly obvious to check out a company first, many people do not do their research. In the digital age, consumers have a world of information at their fingertips with online reviews. Search for companies on Google, Facebook, Yelp, and more. Read reviews everywhere that you can. Look for photos of their work, and check their rating with the Better Business Bureau. If something rubs you the wrong way, trust your gut.
2. Check that they are licensed and insured. Should anything go wrong on your property on account of the contractor, but they are not insured, you will end up footing the bill. Ask for their license numbers and to see their insurance policies, and do not be afraid to do so.
3. Of course, request a free estimate and meet their representatives, whether it be a salesperson they send out, or a project manager. Is that person kind, genuine, and knowledgeable? Has the company invested plenty in training that person to be able to provide you an adequate quote, and to make you feel comfortable throughout the process? Do not sit through hard-sales; a good company will want you to work with them because you want to, not because they forced you into buying. Pay attention to every detail- their truck, their manners, their experience, etc.... This is your home, it's okay to carefully consider a company every step of the way, from the way their first took your phone call, to who showed up to give you the quote. Professionalism should be present at every step.
4. Inquire about their experience. How many homes have they serviced in San Antonio? How long have they been in business? Do they experience a lot of repeat business? (Which means happy customers!) Thoroughly vet a company, and do not be afraid to ask some hard questions.